Smart Telephone Network
Telephone centers (Private Branch Exchange) are of particular importance in various businesses and industries. Today, the main pillar of most of the activities or the continuity of most of them depends on communication. Smart connections also replace simple voice communications. With call management, call centers are trying to satisfy customers. Meanwhile, these systems eliminate geographic and equipment constraints and allow conversations with anyone anywhere in the world. These centers are able to be integrated with other needs of customers. Houper is committed to implementing a variety of network-based communications services to satisfy the needs of the beneficiaries.
Houper provides integrated solutions by carefully examining and studying the needs of customers in various places and critical infrastructures, including transportation, buildings, public and urban places, oil and gas industry, mining, energy, medical treatment, medicine, and agriculture. The feasibility, simulation in design, standards, ease of use and smartness are the requirements that we consider in our products. The design of Houper products is done based on integration among systems, equipment, and the support of our partners. We will develop our solutions and make them even smarter to help our customers, and expand our systems more and more, in order to achieve more security and peace of mind.
We send Houper products to resellers, customers, projects and Houper representatives in all parts of the world. We produce our equipment in several countries of the world, according to Houper's development plan. Our products can be integrated based on Houper's plans, and the expectations of users from software, firmware and hardware. With the help of our partners around the world, we develop our products for a wide range of applications and projects. Houper is bound to observe environmental laws in its products. Houper has close relations with prominent international brands in big projects for supply and integration.
In all places where our products are installed, Houper representatives and experts provide support, update, and specialized training services. We are committed to customer satisfaction in using our products. Houper helps its dealers and representatives all over the world to have the necessary knowledge for the use of our equipment to keep them up and running in a wide range of applications. We have designed and built our equipment for long-term use in various places with the help of Houper's partners. In addition, the compliance with requirements and standards is mandatory for long-term use of our equipment.
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Today, call centers are available as analog, networked, and interconnected. Although many of the telephone centers services are provided by landline and mobile operators, such centers operate in all organizations, companies to manage costs and make free internal calls. Previously, the task of pair cable analog systems was, on the one hand, the communication with the internal phones, and, on the other hand, connection to a variety of telecommunication lines, including pair cable and E1, etc., through the control center. Today, networked systems have become one of the tools for generating value added for business owners with their unique capabilities. This system solves the problem of distance and geographic constraints and allows the possibility of making internal and external calls by any operating system with internet or intranet network. With its VOIP feature, the system can perform tasks like video conversations, video conferencing, recording and emailing conversations, auto answering, waiting, diverting, and more. Cheap and small hardware, as well as free software, make the system cost-effective. Also, multiple gateways for connecting to SIM cards, analog lines, network lines, internet, and the like have expanded the system and developed its use to any model of telecommunication conditions. Using this system, offices of organizations in different parts of the world can be connected together for free. In networked telephone centers, it is possible to integrate the system with resource management software such as ERP, CRM, etc.